Since 1992, ERC has partnered with employers who want to truly enhance the lives of their employees, while maximizing the performance of their organization. Our mission is to offer proven, customizable solutions that prevent and address employee issues which negatively affect productivity. ERC’s comprehensive menu of workplace services has been proven successful in contributing to a healthy and engaged workforce.
ERC supports organizations through two divisions, ASSIST and ACHIEVE. ERC also offers Personal Advantage Library, (formerly known as Work Life) an interactive online library available to help you and your family build resilience and get answers to all of life’s tough questions.
ERC is Wisconsin’s premier Employee Assistance Program (EAP), offering free-standing, face-to-face counseling models. Our approach sees an average 85% issue resolution rate in an 8-session model. We are the ones you call when the worst in life happens; the “What if?” scenarios which can devastate a work environment. Through our critical incident expertise, we respond with highly trained counselors anytime, anywhere.
ERC’s Performance Consulting division, takes our vast experience in assessment and analysis and applies it to teams and leadership. Utilizing tools such as the Hogan Assessment, Drake IPM Systems, and MBTI we establish a working foundation that charts a path towards high performance through one-on-one coaching and/or leadership roundtables. Our Leadership and Professional Development programming offers companies of any size the best in timely, engaging, impactful seminars.
We invite you to see why we have a 96% customer retention rate and a 98% customer rating of satisfied or very satisfied.