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Skills for Supervisors

  • Skill 1: Observing Performance
  • Skill 2: Documenting Performance
  • Skill 3: Mastering Constructive Confrontation
  • Skill 4: Evaluating Performance
  • Skill 5: Resolving Coworker Conflicts
  • Skill 6: Giving Your Employee Feedback
  • Skill 7: Delegating Work and Following Up
  • Skill 8: Dispensing Discipline
  • Skill 9: Inspiring and Praising Employees to Build Morale
  • Skill 10: Building Your Team
  • Skill 11: Communicating Effectively with Upper Management
  • Skill 12: Investigating Complaints and Incidents Properly
  • Skill 13: Managing Unfit-for-Duty Employees
  • Skill 14: Acting to Prevent Violence

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Enhancing lives. Maximizing organizational performance.

phone: 920-403-7600     800-222-8590
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